Terms And Conditions

 

Welcome to Bodyhug. These Terms and Conditions govern your use of our website and services. By using bodyhug.co.za, you agree to these Terms. Please read them carefully.

1. Definitions

  • “Bodyhug”, “we”, “us”, or “our” refers to the owner and operator of the Bodyhug website.

  • “User”, “you”, or “your” refers to any individual or entity using this website.

  • “Website” means www.bodyhug.co.za.

2. Use of Website

By accessing or using the Website, you agree to:

  • Use the Website lawfully and not for any fraudulent or malicious activity

  • Not violate the rights of any third party

  • Not attempt to interfere with the functionality or security of the Website

We reserve the right to suspend or terminate access for any user who violates these Terms.

3. Orders and Payments

  • All orders are subject to availability and confirmation of the order total.

  • Full payment is required before your order will be processed and dispatched.

  • We use secure third-party payment processors. Bodyhug does not store your payment information.

  • Prices are displayed in South African Rand (ZAR) and include VAT where applicable.

4. Delivery

  • Delivery is offered within South Africa using trusted courier partners.

  • Estimated delivery times will be communicated at checkout, but delays may occur due to external circumstances.

  • Delivery fees are non-refundable and calculated at checkout.

  • We are not responsible for delays caused by third-party couriers once the parcel has been dispatched.

5. Returns, Refunds, and Exchanges

Please note:
We do not accept returns, issue refunds, or offer exchanges once a purchase is completed. All sales are final.

This policy is clearly communicated at the time of purchase and agreed to upon checkout. Please ensure you review your order carefully before confirming your purchase.

We do not offer product warranties. If you believe there is an error or quality concern with your order, you may contact us at info@bodyhug.co.za, and we will assist where reasonably possible, at our discretion.

6. Intellectual Property

All content on this website, including but not limited to images, logos, product names, designs, and written content, is the property of Bodyhug or its licensors and is protected under South African intellectual property laws. You may not reproduce, distribute, or use any content without written consent.

7. Limitation of Liability

To the extent permitted under South African law, Bodyhug is not liable for:

  • Any loss or damage resulting from the use or inability to use the website or products

  • Errors or inaccuracies in product descriptions

  • Delays in delivery caused by third parties

  • Personal reactions or sensitivities to any of our products

All use of our products is at the user's own risk. It is the customer’s responsibility to ensure products are suitable for their needs.

8. Privacy

We respect your privacy and comply with the Protection of Personal Information Act (POPIA). Your personal information is collected and used solely for processing orders, communication, and marketing (if opted in). Full details are available in our Privacy Policy.

9. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any dispute will be resolved in accordance with South African law through the appropriate legal channels.

10. Amendments

We may update these Terms at any time. Changes will be posted on this page with the updated "Effective Date." Continued use of the website after such updates constitutes your agreement to the new Terms.

11. Contact Information

For support or inquiries, please contact us at:

Email: info@bodyhug.co.za
Phone: 087 265 8396

Thank you for choosing Bodyhug – where luxury meets comfort